Will the Real Professional
By Pat Linkhorn
The following lists how a "real" professional
1. They don't make judgments about me based on what other people say.
2. They come to meetings on time.
3. They don't talk about other cases during their meeting with me.
4. They don't reject my ideas.
5. They don't assume my child can't learn.
6. They recognize my child's strengths.
7. When giving me bad news, they do it tactfully and with compassion and
in a private (if possible) place.
8. They don't have to take time to read through their files at the meeting
to find out who the meeting is about.
9. They don't assume that their way is the only way.
10. They don't try to force issues.
11. They will admit they are wrong, or that they don't have the answer.
12. They don't pretend to have experience or know how to deal with an
issue if they don't.
13. They are flexible.
14. They don't try to rush through a meeting.
15. They don't continually glance at their watch.
16. They are honest with me.
17. They are aware of my rights and they let me know what they are.
18. They don't try to impress me with their titles.
19. They don't resent my input.
20. They truly care about children.
It may seem that all professionals would act in this manner, but its one
of those sad facts of life that they don't. One of the most professional
people I know is my daughter's aide. I have no idea what education she
has, but the manner in which she treats me is respectful of myself and
Krystal. She is contentious and kind.
Our pediatrician is also a person who treats me with a great deal of respect.
He always gives me credit for being able to care for her. He follows up
on all the questions I ask him and he will admit to not having all the
Both of these people act professionally. If either of them made a suggestion
I would probably do what they suggested, because I don't have all the
answers either. They have given me reason to trust them.
© Copyright 2001 Pat Linkhorn
Pat Linkhorn is the Editor of Special
Education at About.com and a professional advocate for families with children
who have special needs. She is also an experienced parent and has two girls
with special needs - autism and blindness due to prematurity. http://thelinkto.com/linkhome